There are two instances in which you can return an item. If a seller includes in the description of their item that they accept returns, you will be able to return the item. Additionally, if the item you purchased was defective, find the receipt from your deal by clicking “Deals”. At the bottom of the receipt, click “Report a problem”, tell us what had happened and provide as much detail as possible. If the seller does not get back to you, Monetha Buyer Protection is there for you.